We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Excellent product, not the first time I order in this store! My cat is very satisfied)
I ordered the left and right, the right is a little softer, I hope the functionality will not be affected. It came quickly, in 3 weeks
For a long time I went, and I did not expect that I would come, I scratched better than a comb, I could comb more wool with it, thank you!
Cool Glove. Cats really liked. It is a pity the hair is attached to the grid, if they are not so easy to remove everything. In the photo, the glove is already after smoothing fluffy
No smell. Great!
The cat is happy.
I order not for the first time, the store quickly sent and quickly arrived. The glove combs the cat well.
Well collects cat wool
The glove really cleans the wool well. Very satisfied. To date, this is the best way to collect wool in my opinion. The only negative is the delivery time. Ordered 11.11 came to the Eagle 31.12 (straight back to back for the new year). Perhaps this is due to the increased load at the sale.
Moscow was two months away. Cat baldeet
Ordered 11.11, 25.12 delivery to St. Petersburg, wool collects, but cats are not delighted
Cool Glove, cat cleans well, pet like. I recommend!
Buy the fourth glove, gave away the cat under it just блаженствует. Wool collects decently.
I will give you a review of the sleeve, on the viglade of yakisna, I went 1,5 mins. To Ukraine.
For a cat, that's it. He likes to be ironed in a glove.